Most foreigner-targeted housing companies provide internet as standard, whether as a line connection in your room/apartment, a shared wi-fi network or a portable wi-fi device. If you are renting independently or have specific requirements and want to have your own connection, there are a number of options available.

Connection Types

Fiber to the Home (FTTH)

Optical fiber transfers data at the rate of 10Mbps to 100Mbps so it is extremely fast. Sometimes, this service is limited in certain areas. Line construction work is necessary, so if you live in an apartment, you will need to get permission from the owner as well as the real estate agency.

Cable Television Line (CATV)

By using Cable TV, you may be able to use the same line to connect to the Internet. Please check with the cable company to see if the area in which you live has Internet via CATV capability.

See also: our “Media” page for more information.


ADSL is high-speed Internet that uses a fixed telephone line that you can have installed quickly and economically.

3G/4G Mobile

Enables you to use the Internet anytime and anywhere with your laptop, tablet or PDA. Most smartphone contracts will charge a flat rate for monthly internet usage, though may include a fair usage policy that will cap speeds if download limits are exceeded. A number of companies also offer monthly data sim cards for sale.


The Wi-Fi environment is improving in Japan with the rapid increase of smartphone usage. Though some spots charge access fees, more and more places offer free Wi-Fi, such as airports, train stations, some tourist attractions, convenience stores as well as cafes and restaurants. There are also mobile applications and services to assist in finding and connecting to public networks.

Offers easy search and easy connection to existing Free Wi-Fi hotspots across Japan in over 130,000 locations.

A paid Wi-Fi service that offers Wi-Fi access in the city and on transportation means. The application form is in English, and you can make payments with credit cards issued outside of Japan. They have flat-rate plans for foreign residents in Japan.

Free Wi-Fi hotspots

Wireless LAN service (no charge), available at Narita Airport.
Free Internet access available in the Haneda Airport terminal buildings.
Free Wi-Fi service available at Seven Eleven, Denny’s, Ito Yokado, Seibu Department Store, etc.
available at Starbucks stores.
a service that gives anyone free use of Wi-Fi along Ginza-dori from Ginza 1-Chome to 8-Chome.
available around areas with this “OMO-FREE” logo, Jingumae intersection, and in “The Omotesando Hills.” (see the map for details)

Many other rail services and cities have information about free wi-fi availability in English so it’s worthwhile to check before you travel.

Internet Service Providers (ISP)

Many providers offer a variety of Internet plans. Refer to the list below of Internet providers which offer services in English.

03-6631-0861 (English)
0120-987-800 (toll-free)
0077-7076 (toll-free)
0120-506506 (toll-free)
0120-660-470 (toll-free), 03-3560-1006
0088-210-209 (toll-free), 03-6888-2500
This is not an ISP itself, but an intermediary service that will tell you which ISPs serve your area and which plans are available to you. Their services are free to customers (as they are paid by the ISPs they represent) so if you are unsure as to which company or connection type is right for you, they can offer advice and will help set up the connection for you.

Mobile Internet

There are a number of companies that rent data sim cards and portable wi-fi devices to long-term residents. A range of data sims are available at major electronics stores, but there are a number of online services as well.

Offers short and long-term rental of both portable wi-fi devices and data sims.
Offers one-month 1GB data sims.
Offers data sims and portable wi-fi devices with discounts for long-term rental.

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